PinnedThe Flattery Trap: How AI Chatbots Exploit Human Trust through Simulated EmpathyExplore how AI chatbots use simulated empathy to manipulate human trust, and the implications for our digital interactions.May 14May 14
PinnedPublished inTravel Marketing InsightsWill AI Reinvent Travel (or Just Make It Look Smarter)?Travel may be on the verge of an Ai powered revolution, but unless we fix how discovery works, smaller players will still be invisible.Apr 15Apr 15
PinnedPublished inTravel Marketing InsightsThe Economics and Psychology of Airline Loyalty ProgramsHow do airlines extract value from pointsMar 6A response icon6Mar 6A response icon6
Published inTravel Marketing InsightsThe $1.8 Billion Latte: How Starbucks Turned Loyalty Into a Banking BusinessBehind every latte there is a financial masterclass. Here’s how Starbucks pulls it off.Apr 8Apr 8
Published inTravel Marketing InsightsGuerrilla Marketing for Grown-Ups: How to Win as a CMO Without Burning CashThe Age of Signal Over NoiseApr 3Apr 3
Published inTravel Marketing InsightsThe Silent Takeover: How OTAs Are Writing AI’s Travel Script And What It Means for Your Favorite…When You Ask AI Where to Stay, Guess Who’s Really Answering: Inside the Quiet Power Grab Shaping the Future of TravelApr 2Apr 2
Published inTravel Marketing InsightsThe Death of Loyalty Programs: Why Your Parents’ Points Don’t Matter AnymoreFrom Road Warriors to Digital Nomads: How Loyalty Programs Lost Their WayMar 3Mar 3
Published inTravel Marketing InsightsAI is reshaping the workforce faster than we ever imagined. Should you worry?Feb 21Feb 21
Published inTravel Marketing InsightsWhy Travel Brands Are Losing at Retargeting — and What to Do About ItThe Problem: Retargeting Is Stuck in the PastFeb 17Feb 17
Published inTravel Marketing InsightsThe Memory Problem in AI: Why Smarter Agents Need to RememberArtificial intelligence is evolving at an astonishing pace, but it still has a fundamental weakness: memory — or the lack of it.Jan 29Jan 29