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15 Powerful Negotiation Strategies from Chris Voss That Will Change the Way You Communicate
Learn the FBI secrets to better conversations, deeper trust, and winning without conflict.
Chris Voss, former FBI hostage negotiator and author of “Never Split the Difference,” has revolutionized negotiation tactics. His methods work in high-stakes scenarios and everyday life. Whether you’re closing a deal or dealing with family tension, these 15 strategies will completely shift the way you communicate.
1. Mirror the Last Few Words
Repeating the last few words the other person says shows empathy and builds trust. It makes them feel heard — and usually prompts them to reveal more.
🗣 Them: “We’re not sure we can move forward.”
🙋♀️ You: “Not sure you can move forward?”
2. Label Emotions
Use phrases like “It seems like…”, “It sounds like…”, or “It looks like…” to name emotions — without judgment. It defuses tension and opens the door to truth.
3. Practice Tactical Empathy
Understanding doesn’t mean agreement. Recognize their perspective. It’s empathy with strategy — and it changes everything.