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Invite Your Team to Care
Reap the benefits of a new mindset for training content.
What are you really paying your employees for?
And not just paying them, but building intensely robust benefits packages that care for the whole employee?
Is it so they do what you ask them to do? Or is it to solve problems and engage?
There might be times you want them to just do what you say, but I am willing to bet you want them to engage and solve problems independently. That means you have to do less directing, and the prevailing opinion is that companies do better when their employees are engaged.
You are paying them to do the labor of caring.
Caring means they are reaching the highest level of empathy, where they feel something strongly enough they are motivated to act independently. They will be exposed to problems, and you are asking them to not just take it as face value but be intensely curious about it, to not be afraid of what they may find. In fact, you want them to be eager to uncover new issues.
For most, this level of caring doesn’t come from you telling them why it matters to the bottom line and what tangential impacts a problem has to the business.